This information applies to licensing tasks which can be performed by Gun Dealers.
PIN Personal Identification Number verification will fail if you do not enter a PIN, the PIN numbers do not match each other, or if the PIN numbers match each other but do not match the customer's PIN. In the event the same PIN is not typed in both the PIN and Confirm PIN fields, MIRCS Massachusetts Instant Record Check System, the computer application for which this user guide is written will display an error on the PIN entry screen, and you may simply reenter the PINs.
If the PIN does not match the PIN on file for the license holder, click the Attempt Verification Again link to return to the PIN entry screen. You may then reenter the PIN provided by the customer. Please note, that a license holder will have a different PIN for each license he or she holds. If you are having trouble validating the PIN, double check with the customer that they have provided the correct PIN for the license being used for the purchase.